If the game isn’t installing properly after download, please try the following steps:

 ■ Force close and restart the store app

 - Android: [Settings > Apps > Google Play Store > Force Stop]

 - iOS: Swipe up from the home screen to close the App Store, then reopen it

 ■ Clear background apps and free up storage

 - Close unused apps running in the background

 - Free up space by deleting unnecessary photos, videos, or files from the Downloads folder

 If the issue persists after these steps, we recommend deleting the app and reinstalling it.